[rt-users] RT 4.4.RC3

Max McGrath mmcgrath at carthage.edu
Tue Jan 12 09:06:49 EST 2016


As an FYI, I commented out the 'ExternalAuthId' config and I no longer get
the error message upon login.

Max

--
Max McGrath  <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu

On Mon, Jan 11, 2016 at 7:19 PM, Max McGrath <mmcgrath at carthage.edu> wrote:

> Thanks Shawn.
>
> I have these in my RT_SiteConfig.pm:
>
>
>
> Set($ExternalAuthPriority,  [   'My_LDAP',
>                             ]
> );
>
> Set($ExternalAuth, 1);
>
>
> Set($ExternalInfoPriority,  [   #'My_MySQL',
>                                 'My_LDAP'
>                             ]
> );
>
> Set($ExternalServiceUsesSSLorTLS,    0);
>
>
> Set($AutoCreateNonExternalUsers,    1);
>
> Oh...and I just found this at the bottom in the attribute mappings:
>
>      # The mapping of RT attributes on to LDAP attributes
>                                                         'attr_map'
>          =>  {   'Name' => 'cn',
>
>                   'RealName' => 'cn',
>
>                   'ExternalAuthId' => 'cn',
>
>                   'Gecos' => 'cn',
>
> Is that what's causing the issue?  If so, should I get rid of it or change
> it to something else?
>
> Max
>
>
> --
> Max McGrath  <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
> Network Administrator
> Carthage College
> 262-552-5512
> mmcgrath at carthage.edu
>
> On Mon, Jan 11, 2016 at 7:12 PM, Shawn Moore <shawn at bestpractical.com>
> wrote:
>
>> On 2016年1月11日 at 15:29:03, Max McGrath (mmcgrath at carthage.edu) wrote:
>> > Hello -
>>
>> Hi Max,
>>
>> > I just upgraded from RT 4.4 RC2 to 4.4 RC3 in my test environment. I had
>> > an issue in RC2 that I still have in RC3.
>>
>> Thank you for testing the RCs!
>>
>> > [24618] [Mon Jan 11 20:31:59 2016] [error]: RT::User::ExternalAuthId
>> > Unimplemented in RT::Record. (/opt/rt4/sbin/../lib/RT/Record.pm line
>> 958)
>>
>> The ExternalAuthId column was removed from the users table in RT 4.4. I
>> suspect you’re still using it in ExternalSettings in RT_SiteConfig. If it’s
>> not clear, send that over and we’ll have a look. Just be sure to censor any
>> sensitive information in there.
>>
>> Thanks,
>> Shawn
>>
>
>
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