[rt-users] auto-generated random pronounceable password

[Matt Zagrabelny]

On Tue, Jan 26, 2016 at 4:18 AM, wajdi <wajdi.othmaniyah at gmail.com> wrote:
> Here the code of the template “Autoreply”
>
>
>
> Subject: AutoReply: {$Ticket->Subject}
>
>
>
>
>
>  Greetings,
>
>
>
>  This message has been automatically generated in response to the
>
>  creation of a helpdesk call:
>
>
>
>          "{$Ticket->Subject()}",
>
>
>
>  a summary of which appears below.
>
>
>
>  There is no need to reply to this message right now. Your ticket has been
>
>   assigned an ID of [{$rtname} #{$Ticket->id()}]. Please include this string
>
>  in the subject line of all future correspondence about this issue.
>
>
>
>  {
>
>  *RT::User::GenerateRandomNextChar = \&RT::User::_GenerateRandomNextChar;
>
>
>
>
>
>  if (($Transaction->CreatorObj->id != $RT::Nobody->id) &&
>
>      (!$Transaction->CreatorObj->Privileged) &&
>
>      ($Transaction->CreatorObj->__Value('Password') eq '*NO-PASSWORD*')
>
>      ) {
>
>
>
>
>
>
>
>          my $user = RT::User->new($RT::SystemUser);
>
>          $user->Load($Transaction->CreatorObj->Id);
>
>          my ($stat, $pass) = $user->SetRandomPassword();
>
>
>
>
>
>
>
>          if (!$stat) {
>
>                  $OUT .=
>
>
>
>  "An internal error has occurred. RT was not able to set a password for you.
>
>  Please contact your local RT administrator for assistance.";
>
>
>
>
>
>          }
>
>
>
>
>
>  $OUT .= "
>
>  You can check the current status and history of your requests at:
>
>
>
>
>
>          ".$RT::WebURL."
>
>
>
>
>
>  When prompted, enter the following username and password:
>
>
>
>
>
>          Username: ".$user->Name."
>
>          Password: ".$pass."
>
>
>
>  ";
>
>  }
>
>  }
>
>
>
>
>
>                          Thank you.
>
>                          {$Ticket->QueueObj->CorrespondAddress()}
>
>
>
>
>
>  -------------------------------------------------------------------------
>
>  {$Transaction->Content()}
>
>
>
>
>
>
>
> When I copied and pasted this exactly as-is to my default "Autoreply"
> template, it put the content in the Subject line. Why ? I don’t understand

Does it have anything to do with the leading space of the first line of content?

-m