[rt-users] Assign/limit ticket ownership to queue users

Tom Robinson tom.robinson at motec.com.au
Sun Jul 10 19:53:15 EDT 2016


I'm trying to assign/limit ticket ownership to groups of users for specific queues.

What I'd like to see in the ownership drop-down menu is just the users that have been granted access
to the queue. What I see now is all privileged users in the drop down. How can I limit this?

Also, is it possible to assign ownership to non-privileged users?

Kind regards,


Tom Robinson
IT Manager/System Administrator

MoTeC Pty Ltd

121 Merrindale Drive
Croydon South
3136 Victoria

T: +61 3 9761 5050
F: +61 3 9761 5051
E: tom.robinson at motec.com.au

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