[rt-users] Transaction Report

[Emmanuel Lacour]

Le 14/06/2016 21:33, Jesse Maseto a écrit :
> Hello Matt,
> 
> I want to have a report or a list of tickets showing if the original
> owner reassigns a ticket to another co-worker.
> 
there is no direct webui access to such information, but you can create
a customfield to record your need through a scrip (and a script using RT
API for backlog), you will then be able to make graphs/reports based on
this CF.