[rt-users] Critical error after upgrading to RT 4.4.0

Guadagnino Cristiano guadagnino.cristiano at creval.it
Mon Jun 20 02:33:33 EDT 2016


Hi Shawn,
I applied the patch a few days ago and it seems to be working quite well!

Thank you!
Cris


Il venerdì 10 giugno 2016 alle 16:11:54 CEST, Shawn Moore ha scritto:
> On 2016年6月6日 at 4:14:57, Guadagnino Cristiano 
(guadagnino.cristiano at creval.it) wrote:
> > Hi Shawn!
> 
> Hi Cris,
> 
> > Uhm. The only thing I can think of is that I have added a custom role.
> > Maybe this is the thing that's giving me problems?
> > 
> > Apparently however the custom role is behaving well.
> 
> I replicated the issue (it happens when a user has CreateTicket but not
> ShowTicket) and I believe I’ve fixed it. Can you try the following patch?
> 
> https://github.com/bestpractical/rt/commit/5d0a88d47f141f37fdb8bb7c6e3428c12
> 2aff423
> 
> The fix will be included as part of RT 4.4.1 as this is definitely a
> blocker!
> > Thank you!
> > 
> > Cris
> 
> Thanks for helping track this down, and sorry about the trouble.
> 
> Cheers,
> Shawn
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Los Angeles - September, 2016



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