[rt-users] New "Assets" not appearing in 4.2.12 -> 4.4.0 upgrade that didn't have them before

Jim Brandt jbrandt at bestpractical.com
Mon May 2 14:08:37 EDT 2016

Yes, there is a ShowAssetsMenu right in the admin rights to show the 
Assets menu. You'll also need to grant rights to some catalogs for the 
users who want to see them. You can find some info in this blog post and 
in the tutorial it links to:


On 5/2/16 1:12 PM, Cena, Stephen (ext. 300) wrote:
> I just upgraded two systems running RT 4.2.12 to 4.4.0. Neither system
> had the Asset manager prior to the upgrade & we were looking to try it
> out. It didn’t appear. Is there something I need to change in the
> RT_Siteconfig.pm to get the Assets tab to show up?
> Stephen Cena
> Systems Administrator/Supervisor
> Phone: (585) 544-0450 x300
> To notify HELPDESK: http://helpdesk.ogp.qvii.com or email:
> _hd-general at qvii.com_ <mailto:hd-general at qvii.com>
> Quality Vision International, Inc.
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016

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