[rt-users] LDAP External Auth intermittent failure

t s zzzz67 at hotmail.com
Thu May 5 09:15:38 EDT 2016


Getting an intermittent "RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't bind: LDAP_INVALID_CREDENTIALS 49" error very similar to:  http://requesttracker.8502.n7.nabble.com/LDAP-External-Auth-intermittent-failure-td58611.html.

[http://www.gravatar.com/avatar/26ccab0b62375e40455160ff3e911dc4?s=100&r=pg&d=http%3A%2F%2Fn7.nabble.com%2Fimages%2Favatar100.png]<http://requesttracker.8502.n7.nabble.com/LDAP-External-Auth-intermittent-failure-td58611.html>

LDAP External Auth intermittent failure - RequestTracker<http://requesttracker.8502.n7.nabble.com/LDAP-External-Auth-intermittent-failure-td58611.html>
requesttracker.8502.n7.nabble.com
LDAP External Auth intermittent failure. I'm using RT-4.2.7 installed from source, on ubuntu 14.04LTS. I've been trying to get the External Auth (0.23) extension ...


Almost daily the External Auth will randomly start getting the binding error above and stop accepting LDAP logins, a simple restart of RT fixes the problem.  I'm using External Auth 0.25 and RT 4.2.12.  The only suggestion in the post above is to update RT but these are both recent stable versions.


Anyone ran into this problem?  Is it an RT_SiteConfig problem?  I wouldn't think so since it works for around 24 hours and then stops.  Could it be some kind of network connectivity problem?
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