[rt-users] Fwd: RT CLI login

[John Andersen]

Also not that this is a very unsafe thing to do as it turns off cert
checking for ANY and ALL perl scripts using LWP::UserAgent.    A good test
but I don't recommending operating with this config.

On Sat, May 28, 2016 at 12:33 PM, John Andersen <john at yvig.com> wrote:

> If it is LWP::UserAgent (I wish I could recall) you might try adding this
> to your environment (e.g., add it to .bash_profile or .bash_rc)
>
> export PERL_LWP_SSL_VERIFY_HOSTNAME=0
>
>
> On Sat, May 28, 2016 at 12:24 PM, John Andersen <john at yvig.com> wrote:
>
>> I ran into this issue and it had to do with an underlying Perl module
>> requiring certificates to be verified (i.e., not self-signed) when using
>> SSL.   Perhaps it was LWP::UserAgent but I cannot remember for sure.   I
>> chose to fix it by purchasing and installing an inexpensive but valid cert.
>>   That made the problem go away.
>>
>> On Mon, May 23, 2016 at 1:36 PM, Dave Florek <dave.a.florek at gmail.com>
>> wrote:
>>
>>> Hi,
>>>
>>> So, I created the .rtrc file as requested but I'm still receiving the
>>> following:
>>>
>>> rt: Server error: Can't connect to localhost:443 (certificate verify
>>> failed) (500)
>>>
>>> How do I allow the RT CLI program to accept https connection
>>> certificates and/or what would be the easiest way to drop https to login
>>> via RTCLI?
>>>
>>> Thanks,
>>>
>>> On Mon, May 9, 2016 at 2:26 PM, Dave Florek <dave.a.florek at gmail.com>
>>> wrote:
>>>
>>>
>>>> ---------- Forwarded message ----------
>>>> From: Dave Florek <dave.a.florek at gmail.com>
>>>> Date: Wed, May 4, 2016 at 1:00 PM
>>>> Subject: Re: [rt-users] RT CLI login
>>>> To: Dustin Graves <dustin at bestpractical.com>
>>>> Cc: rt-users at lists.bestpractical.com
>>>>
>>>>
>>>> Good afternoon,
>>>>
>>>> Thanks for the response. I'm not seeing the .rtrc file in my home
>>>> directory. I added the username, password and URL via environment variables
>>>> and I'm now receiving the following new error message:
>>>>
>>>> Server error: Can't connect to <RT site ip address:>:443 (certificate
>>>> verify failed)
>>>>
>>>>                       (500)
>>>>
>>>>
>>>> On Fri, Apr 29, 2016 at 2:02 PM, Dustin Graves <
>>>> dustin at bestpractical.com> wrote:
>>>>
>>>>> Hi Dave,
>>>>>
>>>>> There are two ways to authenticate for the RT CLI.
>>>>>
>>>>> The first is environment variables RTUSER and RTPASSWD
>>>>>
>>>>> The second is an RT Config file .rtrc in your user’s home directory:
>>>>>
>>>>> server http://your.rt4.installation
>>>>> user your.rtusername
>>>>> passwd your rt password
>>>>>
>>>>>
>>>>> I would verify that you can login to RT with your credentials before
>>>>> using the CLI if you have doubts as to their validity. You can use any user
>>>>> with the CLI, but you will be limited by their permissions. Generally it is
>>>>> recommended to make a user specifically for use with the CLI so you can
>>>>> grant only the permissions that you need.
>>>>>
>>>>> You can take a look at the wiki here for more information:
>>>>> http://requesttracker.wikia.com/wiki/CLI
>>>>>
>>>>> Thank you,
>>>>> Dustin
>>>>>
>>>>> On Apr 29, 2016, at 1:20 PM, Dave Florek <dave.a.florek at gmail.com>
>>>>> wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> I'm trying to use RT CLI to issue several commands however it asks for
>>>>> a password and none of the ones I initially generated are working. Does the
>>>>> rt cli program use the root password to work? I get an error (302) found
>>>>> each time I attempt a login.
>>>>>
>>>>> Sincerely,
>>>>> ---------
>>>>> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>>>>> * Washington DC - May 23 & 24, 2016
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>> ---------
>>> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>>> * Los Angeles - September, 2016
>>>
>>>
>>
>
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