[rt-users] Mapping users of a particular LDAP database to a specific queue

[Alex Hall]

My first thought is to use group rights to limit ticket/queue access. That
is, let users log in as normal, but add them to a specific queue as a
group. That way, you don't need to worry about where they logged in from or
were authenticated from. Unless I've misunderstood your question, in which
case I'm sorry for the confusion.

On Wed, Nov 9, 2016 at 7:30 AM, Maneesh Kumar <maneeshk at cdac.in> wrote:

> Hello members,
>
> We have a requirement of mapping users of a particular LDAP database to a
> specific queue. This is required to enable users to have access to a
> specific queue rather than all queues. The access need to be enabled for
> creation of tickets and thereafter for listing his/her open and closed
> tickets.
>
> Please let me know if this is possible and steps to meet this requirement.
>
>
> Maneesh Kumar
>
>
> National PARAM Supercomputing Facility
>
> HPC Infrastructure and Ecosystem Group
> Centre for Development of Advanced Computing
>
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-- 
Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
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