[rt-users] Failed attempt to create a ticket by email, from US-CERT at ncas.us-cert.gov

Stephen Switzer steve at sbsroc.com
Mon Nov 21 13:25:01 EST 2016


I received an email today:

US-CERT at ncas.us-cert.gov  attempted to create a ticket via email in the queue Incident Reports; you
might need to grant 'Everyone' the CreateTicket right.


Yet, I've double checked the permissions:



I have both items checked for Privileged an Unprivileged as well. 
"US-CERT at ncas.us-cert.gov" doesn't exist in the system as a user (yet). 
What am I missing?

-- 

Best regards,
Steve

		
Stephen H. Switzer
President & Chief Technical Consultant
	
steve at SBSroc.com <mailto:steve at sbsroc.com>
	
*Main:*
*Cell:*
	
+1 (585) 298-9420 *Ext:* 7001
+1 (585) 202-8312
	
Support Desk:
support at sbsroc.com <mailto:support at sbsroc.com>

		
*Fax:*
	
+1 (585) 625-0020

This e-mail contains proprietary information some or all of which may be 
legally privileged. It is for the intended recipient only. If an 
addressing or transmission error has misdirected this e-mail, please 
notify the author by replying to this e-mail. If you are not the 
intended recipient you must not use, disclose, distribute, copy, print 
or rely on this e-mail. The content of this email may contain private 
views and opinions, which do not constitute formal disclosure or 
commitment unless specifically stated. We do not enter into legally 
binding agreements via email.

<http://www.sbsroc.com> 
<https://plus.google.com/+SwitzerBusinessSolutionsLLCRochester> 
<https://www.facebook.com/sbsolutions> 
<https://www.linkedin.com/company/switzer-business-solutions-llc> 
<https://twitter.com/sbsroc> 	
The ASCII Group Xorcom Certified Dealer


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: oopcbcaokagblnfb.png
Type: image/png
Size: 51856 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: SBS ROC Logo
Type: image/png
Size: 4525 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: fclbfijkhonfkgid.png
Type: image/png
Size: 396 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0002.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: kbjjgooggiffgldl.png
Type: image/png
Size: 448 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: nfbiocbggmnmpddk.png
Type: image/png
Size: 558 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: ppmcejdpjlkafbel.png
Type: image/png
Size: 596 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: cbdkklhmjeddifjb.png
Type: image/png
Size: 521 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: klaccljmmdhbdhna.png
Type: image/png
Size: 492 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0007.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: jggkmnibbblbncfk.png
Type: image/png
Size: 550 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0008.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: cneipfkcnkcbelmc.png
Type: image/png
Size: 569 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0009.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: bcflcpljmmklannp.png
Type: image/png
Size: 7205 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0010.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: fehbkknociokgikb.png
Type: image/png
Size: 5055 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20161121/ac0ea5fa/attachment-0011.png>


More information about the rt-users mailing list