[rt-users] Modifying global RT homepage for all users?

Kenneth Marshall ktm at rice.edu
Fri Oct 7 15:57:04 EDT 2016

On Fri, Oct 07, 2016 at 03:53:05PM -0400, Alex Hall wrote:
> Hello list, yet again,
> We're trying to add a saved search, to let the user view owned and CC-ed
> tickets. I have the search made, and stored as a system-wide item. I have a
> dashboard with the search on it. All users can select that dashboard if
> they want to. The problem is that no one is going to select the secondary
> dashboard all the time, and they get their default one each time they go to
> the homepage from anywhere else in RT or log out and back in. Is there a
> way to have admins edit the system-wide homepage, to add this saved search
> to everyone's at once? We'd also like to remove another portlet that is no
> longer required due to what the search offers.
> Put simply, how can we modify the homepage for all users at once? Thanks,
> as always, for any help.
> -- 
> Alex Hall
> Automatic Distributors, IT department
> ahall at autodist.com

Hi Alex,

You should be able to use rt-attributes-modify to script the needed


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