[rt-users] Ubuntu 16.04.1 LTS

[Pavneet Arora]

Apache2 config unchanged from before the upgrade to 16.04.1 (host name and alias obscured):

# Tell FastCGI to put its temporary files somewhere sane; this may
# be necessary if your distribution doesn't already set it
#FastCgiIpcDir /tmp

FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300

<VirtualHost *:80>
        ### Optional apache logs for RT
        # Ensure that your log rotation scripts know about these files
        ErrorLog /opt/rt4/var/log/apache2.error
        TransferLog /opt/rt4/var/log/apache2.access
        LogLevel debug

        AddDefaultCharset UTF-8

        ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/

        ServerAdmin webmaster at localhost
        ServerName <rt-host>
        ServerAlias <rt-host-alias>
        DocumentRoot /opt/rt4/share/html

        <Location />
                <IfVersion >= 2.4> #
                        Require all granted
                </IfVersion>
                <IfVersion < 2.4>
                        Order allow,deny
                        Allow from all
                </IfVersion>

                Options +ExecCGI
                AddHandler fcgid-script fcgi
        </Location>

        ## ErrorLog ${APACHE_LOG_DIR}/error.log

        # Possible values include: debug, info, notice, warn, error, crit,
        # alert, emerg.
        ## LogLevel warn

        ## CustomLog ${APACHE_LOG_DIR}/access.log combined

</VirtualHost>

And the output of /opt/rt4/var/log/apache2.errors:

[Mon Sep 12 17:44:47.246047 2016] [authz_core:debug] [pid 6242] mod_authz_core.c(809): [client 99.230.197.137:53085] AH01626: authorization result of Require all granted: granted
[Mon Sep 12 17:44:47.246137 2016] [authz_core:debug] [pid 6242] mod_authz_core.c(809): [client 99.230.197.137:53085] AH01626: authorization result of <RequireAny>: granted
[Mon Sep 12 17:44:47.246472 2016] [authz_core:debug] [pid 6242] mod_authz_core.c(809): [client 99.230.197.137:53085] AH01626: authorization result of Require all granted: granted
[Mon Sep 12 17:44:47.246509 2016] [authz_core:debug] [pid 6242] mod_authz_core.c(809): [client 99.230.197.137:53085] AH01626: authorization result of <RequireAny>: granted
[Mon Sep 12 17:49:47.323439 2016] [fastcgi:error] [pid 6242] [client 99.230.197.137:53085] FastCGI: comm with server "/opt/rt4/sbin/rt-server.fcgi" aborted: idle timeout (300 sec)
[Mon Sep 12 17:49:47.323532 2016] [fastcgi:error] [pid 6242] [client 99.230.197.137:53085] FastCGI: incomplete headers (0 bytes) received from server "/opt/rt4/sbin/rt-server.fcgi"

Pavneet Arora
m: +1 (647) 406-6843
e: pavneet_arora at waroc.com

From: Landon Stewart
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