[rt-users] Showing the tickets properly.

Matt Zagrabelny mzagrabe at d.umn.edu
Wed Sep 21 14:39:00 EDT 2016


Set($MaxInlineBody, 90000);

https://docs.bestpractical.com/rt/4.4.1/RT_Config.html

-m

On Wed, Sep 21, 2016 at 1:23 PM, yugi <uriboxmobile at gmail.com> wrote:
> Hi
>
> I am using RT4.4.1.
> I got some complains from some of my users because most of the  times when
> users reply to tickets, normally by email, RT get the following message in
> the ticket body.
>
> “ Message body is not shown because it is too large.”
>
>
> I intend to avoid users to click in download (untitled) with headers to see
> the response or the comment …
>
>
> Does anyone know if is possible to raise the number of characters that a
> post admit to avoid this type of message when the users reply to tickets …
>
> ---------
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> https://bestpractical.com/training
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> * Los Angeles - Q1 2017



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