[rt-users] Showing the tickets properly.
mzagrabe at d.umn.edu
Wed Sep 21 14:39:00 EDT 2016
On Wed, Sep 21, 2016 at 1:23 PM, yugi <uriboxmobile at gmail.com> wrote:
> I am using RT4.4.1.
> I got some complains from some of my users because most of the times when
> users reply to tickets, normally by email, RT get the following message in
> the ticket body.
> “ Message body is not shown because it is too large.”
> I intend to avoid users to click in download (untitled) with headers to see
> the response or the comment …
> Does anyone know if is possible to raise the number of characters that a
> post admit to avoid this type of message when the users reply to tickets …
> RT 4.4 and RTIR training sessions, and a new workshop day!
> * Boston - October 24-26
> * Los Angeles - Q1 2017
More information about the rt-users