[rt-users] Search question: after a specific date
Barrett, Brian
Brian_Barrett at URMC.Rochester.edu
Wed Feb 1 11:24:00 EST 2017
Dear RT,
I have a question regarding the searching for "after" a specific date on 2 consecutive months. The results for the current month include tickets from the previous. See below
When I do a search for
Status = 'resolved'
AND Owner = "user'
AND Resolved > '2016-12-31'
I get a specific total of 38
When I do a search for
Status = 'resolved'
AND Owner = "user'
AND Resolved > '201-01-31'
I get a specific total of 6
The 6 tickets showing for Feb are also in the report for Jan? Why?
I'm using RT v4.1.11
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