[rt-users] excluding queue in RT SQL

Alex Hall ahall at autodist.com
Thu Feb 9 10:02:08 EST 2017

Hi all,
Just a quick question, and one I feel like I should know. In RT's
implementation of SQL, how do I specify a queue; name or ID?

We have a cron job that runs, using SQL to search for tickets. I'm being
asked to exclude a specific queue from this search. Do I need to use "queue
<> 'queue name'" or "queue <> 7"? Thanks.

Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20170209/1b4908b6/attachment.html>

More information about the rt-users mailing list