[rt-users] Use lifecycle to set status and invoke Dates page?

Matt Zagrabelny mzagrabe at d.umn.edu
Mon Feb 27 11:07:39 EST 2017


On Mon, Feb 27, 2017 at 9:56 AM, Peter Nikolaidis <petern at paradigmcc.com> wrote:
> Hi Matt,
>
> Thanks for the reply. What woudl be the callback/action to take someone to
> the Dates page for a ticket?

Have you used callbacks before? I ask because, while extremely useful,
they also have a learning curve. It helps to know where you are on the
curve.

And the official docs...

https://docs.bestpractical.com/rt/4.4.1/writing_extensions.html#Callbacks
https://docs.bestpractical.com/rt/4.4.1/writing_extensions.html#Adding-and-Modifying-Menus

-m



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