[rt-users] Tickets sent encrypted via SMIME don't store user attachments at creation

[Shawn M Moore]

Hi Aaron,

> On Jan 21, 2017, at 15:00, Aaron White <w531t4 at gmail.com> wrote:
> 
> Hi all. I have 4.4.1 installed on a latest rev centos 6 box. We utilize smime to encrypt emails to our users, and that has been working just fine. The issue I'm experiencing is that when I open the web dialog to create a ticket, ensure 'encrypted' is checked, drag an attachment over the Dropbox area (to which I see the upload bar complete and I see a pic of the jpg I attached), and submit the ticket... I get an encrypted email from RT as expected, however no attachment.

We believe we have a fix for this issue, which will be included in RT 4.4.2. If you're adventurous you're welcome to run the patch locally:

https://github.com/bestpractical/rt/commit/0b81e2ad0b33b8fb101bd70ef95eac0e00e62803 <https://github.com/bestpractical/rt/commit/0b81e2ad0b33b8fb101bd70ef95eac0e00e62803>

https://issues.bestpractical.com/Ticket/Display.html?id=32460 <https://issues.bestpractical.com/Ticket/Display.html?id=32460>

Please let us know how it goes.

> Thanks!

Best,
Shawn
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