[Rtir] Tickets revert ot RT view

[Tony Arnold]

When I reply to an incident report in RTIR, the result is an RT view of
the ticket rather than an RTIR view, which is a bit annoying. Is this a
known problem or do I have a configuration issue or other issue somewhere?

I'm using RT 3.0.12 and RTIR 1.0.5.

Regards,
Tony.
-- 
Tony Arnold, IT Security Coordinator, University of Manchester,
IT Services Division, Kilburn Building, Oxford Road, Manchester M13 9PL.
T: +44 (0)161 275 6093, F: +44 (0)870 136 1004, M: +44 (0)773 330 0039
E: tony.arnold at manchester.ac.uk, H: http://www.man.ac.uk/Tony.Arnold