[Rtir] RTIR Searching "State = ?"

[Rollins, J M.]

It worked!

I found that version of DBIx::SearchBuilder at http://backpan.perl.org/authors/id/J/JE/JESSE/DBIx-SearchBuilder-1.31.tar.gz

Thanks.


J. Mike Rollins
 
Information Systems Security Analyst
Wake Forest University, Winston-Salem, NC
 
e-mail: rollins at wfu.edu
web: http://www.wfu.edu/~rollins
phone: (336) 758-1938

> -----Original Message-----
> From: rtir-bounces at lists.bestpractical.com [mailto:rtir-
> bounces at lists.bestpractical.com] On Behalf Of Carlos Fuentes Bermejo
> Sent: Monday, November 26, 2007 2:12 AM
> To: rtir at lists.bestpractical.com
> Subject: Re: [Rtir] RTIR Searching "State = ?"
> 
> Hello,
> 
> That is probably your problem, if you are using RT 3.0.11 and RTIR
> 1.0.5 you should be running DBIx 1.31; the version 1.49 is running
> with RTIR 2.3.
> 
> Please let me know if that fixes your problem out.
> 
> Cheers,
> Carlos
> 
> El 26/11/2007, a las 4:16, Rollins, J M. escribió:
> 
> > #!/usr/bin/perl
> > use DBIx::SearchBuilder;
> > print "VERSION = " . $DBIx::SearchBuilder::VERSION . "\n";
> >
> > VERSION = 1.49
> >
> >
> > J. Mike Rollins
> >
> > Information Systems Security Analyst
> > Wake Forest University, Winston-Salem, NC
> >
> > e-mail: rollins at wfu.edu
> > web: http://www.wfu.edu/~rollins
> > phone: (336) 758-1938
> >
> >> -----Original Message-----
> >> From: Carlos Fuentes Bermejo [mailto:carlos.fuentes at rediris.es]
> >> Sent: Thursday, November 22, 2007 7:11 AM
> >> To: Rollins, J M.
> >> Cc: rtir at lists.bestpractical.com
> >> Subject: Re: [Rtir] RTIR Searching "State = ?"
> >>
> >> What version of DBIx::SearchBuilder are you using???
> >>
> >> Regards,
> >> Carlos
> >> El 19/11/2007, a las 6:20, Rollins, J M. escribió:
> >>
> >>> I've spent most of the weekend getting RTIR to work on Fedora
> >>> FC6.  I
> >>> worked past many issues, and it seems to be working well.  But, I am
> >>> puzzled by one aspect.  I'm not sure whether it is a logic problem,
> >>> and
> >>> installation issue or my misunderstanding.
> >>>
> >>> When viewing the 'Incident Reports', I wanted to view only the
> >>> tickets
> >>> with
> >>> 'State = resolved'.  But, I still see the "new" tickets along
> >>> with the
> >>> "resolved" tickets.
> >>> The "Current search criteria" indicates the only criteria to be
> >>> 'State =
> >>> resolved'.  If I add 'State != new', I still see the new tickets.
> >>>
> >>> Any ideas?
> >>>
> >>> Versions:  rtir: 1.0.5, rt: 3.0.11, mysql: 5.0.27
> >>>
> >>>
> >>> J. Mike Rollins
> >>>
> >>> Information Systems Security Analyst
> >>> Wake Forest University, Winston-Salem, NC
> >>>
> >>> e-mail: rollins at wfu.edu
> >>> web: http://www.wfu.edu/~rollins
> >>> phone: (336) 758-1938
> >>>
> >>> _______________________________________________
> >>> Rtir mailing list
> >>> Rtir at lists.bestpractical.com
> >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
> >>>
> >>
> >> --
> >> Carlos Fuentes Bermejo <carlos.fuentes at rediris.es>
> >> Security Specialist - IRIS-CERT
> >> RedIRIS/Red.es
> >> Tel: 91 212 76 20/25 Ext: 5583
> >> www.rediris.es - http://www.rediris.es/cert
> >> PGP key: http://www.rediris.es/keyserver
> >>
> >
> >
> 
> --
> Carlos Fuentes Bermejo <carlos.fuentes at rediris.es>
> Security Specialist - IRIS-CERT
> RedIRIS/Red.es
> Tel: 91 212 76 20/25 Ext: 5583
> www.rediris.es - http://www.rediris.es/cert
> PGP key: http://www.rediris.es/keyserver
>