[Rtir] Prevent autoresponse to mailing lists

Landon Stewart lstewart at superb.net
Mon Jun 28 23:22:18 EDT 2010

On Mon, Jun 28, 2010 at 8:27 AM, Tony Arnold
<tony.arnold at manchester.ac.uk>wrote:

> Is there an easy way to avoid RT sending an autoresponse message to a
> ticket that has been sent to a mailing list? I presume a custom
> condition that tests for a suitable header would do it, but I don't know
> where to start.
Some procmail action looking for "List-*" headers would probably do it.
This mailing list for example has several List-* headers:

Precedence: list
List-Id: <rtir.lists.bestpractical.com>
	<mailto:rtir-request at lists.bestpractical.com?subject=unsubscribe>
List-Archive: <http://lists.bestpractical.com/pipermail/rtir>
List-Post: <mailto:rtir at lists.bestpractical.com>
List-Help: <mailto:rtir-request at lists.bestpractical.com?subject=help>
List-Subscribe: <http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir>,
	<mailto:rtir-request at lists.bestpractical.com?subject=subscribe>
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