[Rtir] Apache Error after Installation of IR add-on

Kevin Falcone falcone at bestpractical.com
Tue Feb 5 17:26:09 EST 2013

On Tue, Feb 05, 2013 at 04:10:08PM -0500, Kevin Holleran wrote:
>    When running perl Makefile.pl on the IR add-on I get:

If you run perl -V as the same user that you ran perl Makefile.PL as,
are the INC directories the same as listed below, or are apache and
your user using different perl versions?

Also, go find the installed Business::Hours module (perldoc -l
Business::Hours is helpful) and make sure that apache can read it.
Check permissions and things like selinux.


>    [Tue Feb 05 13:03:12 2013] [error] Can't locate Business/Hours.pm in @INC (@INC contains:
>    /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-FM/lib /opt/rt3/local/plugins/RT-IR/lib
>    /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2
>    /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
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