[Rtir] New RT/IR User

James Davis james.davis at ja.net
Tue Feb 12 10:33:19 EST 2013


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On 12/02/2013 15:20, Kevin Holleran wrote:

> I just set up RT 3.8 with RT/IR.  I am new to this and need to ramp
> up quickly.  What is a good resource rather than just fumbling
> around and learning through trial and error or stumbling through
> bits and pieces of documentation?  I noticed the RT Essentials book
> but I was wondering if it was dated based on the publication date.
> 
http://bestpractical.com/static/rtir/janet-workflow.pdf is a useful
resource that explains the RTIR workflow[1].

James

1. I may be a little biased.

- -- 
James Davis                0300 999 2340 (+44 1235 822340)
Senior CSIRT Member	
Lumen House, Library Avenue, Didcot, Oxfordshire, OX11 0SG
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Janet(UK) is a trading name of Jisc Collections and Janet Limited, a 
not-for-profit company which is registered in England under No. 2881024 
and whose Registered Office is at Lumen House, Library Avenue,
Harwell Oxford, Didcot, Oxfordshire. OX11 0SG. VAT No. 614944238



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