[Rtir] Setting SLA details

Kevin Falcone falcone at bestpractical.com
Fri Jan 18 17:36:48 EST 2013

On Fri, Jan 18, 2013 at 04:02:48PM +0400, Ruslan Zakirov wrote:
>    SLA in rtir 2.6 is very limitted. Release candidate of rtir that works with rt 4 drops SLA
>    implementation and encourage to use SLA extension. You can take a look at documentation in the
>    repository that describes it in more details.

For what you can do in 2.6.1, check your RTIR_Config.pm


>    Ruslan from phone.
>    18.01.2013 15:45 pol'zovatel' "Tony Arnold" <[1]tony.arnold at manchester.ac.uk> napisal:
>      Where in RT (3.8.14) or RTIR (2.6.1) can I set the SLA parameters, i.e.,
>      prime time, out of hours, reduced service etc?
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