[Rtir] Setting SLA details
falcone at bestpractical.com
Fri Jan 18 17:36:48 EST 2013
On Fri, Jan 18, 2013 at 04:02:48PM +0400, Ruslan Zakirov wrote:
> SLA in rtir 2.6 is very limitted. Release candidate of rtir that works with rt 4 drops SLA
> implementation and encourage to use SLA extension. You can take a look at documentation in the
> repository that describes it in more details.
For what you can do in 2.6.1, check your RTIR_Config.pm
> Ruslan from phone.
> 18.01.2013 15:45 pol'zovatel' "Tony Arnold" <tony.arnold at manchester.ac.uk> napisal:
> Where in RT (3.8.14) or RTIR (2.6.1) can I set the SLA parameters, i.e.,
> prime time, out of hours, reduced service etc?
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