[Rtir] Setting SLA details

[Ruslan Zakirov]

SLA in rtir 2.6 is very limitted. Release candidate of rtir that works with
rt 4 drops SLA implementation and encourage to use SLA extension. You can
take a look at documentation in the repository that describes it in more
details.

Ruslan from phone.
18.01.2013 15:45 пользователь "Tony Arnold" <tony.arnold at manchester.ac.uk>
написал:

> Where in RT (3.8.14) or RTIR (2.6.1) can I set the SLA parameters, i.e.,
> prime time, out of hours, reduced service etc?
>
> Regards,
> Tony.
> --
> Tony Arnold,                        Tel: +44 (0) 161 275 6093
> Head of IT Security,                Fax: +44 (0) 705 344 3082
> University of Manchester,           Mob: +44 (0) 773 330 0039
> Manchester M13 9PL.                 Email: tony.arnold at manchester.ac.uk
> _______________________________________________
> Rtir mailing list
> Rtir at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rtir/attachments/20130118/87e14701/attachment.html>