[Rtir] Seeing HTML on the search results page for a dropdown.
Landon Stewart
lstewart at iweb.com
Mon May 6 15:42:26 EDT 2013
Hello,
This RTIR installation was built using the README instructions from the
applicable tar.gz archives. It was built on a fresh CentOS 6.4 machine
using:
rt-3.8.16
RTFM-2.4.5
RT-IR-2.6.1
# perl -v
This is perl, v5.10.1 (*) built for x86_64-linux-thread-multi
I've attached a screen shot but basically I'll say here that it looks like
a dropdown related to charting the results is getting output as it's HTML
instead of a rendered field. When I look at the source of the page I see
that everything past the following text is being HTML encoded to include
&XXX; codes:
<input type="hidden" class="hidden" name="Format" value="
Here's a sample of what's immediately after that text (note the &XXX; codes
instead of symbols like < and > etc… I don't know why the ' codes
(apostrophe) are even in there either.
' <b><a
href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
'<b><a
href="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject',
'__Status__',
'__QueueName__',
'__OwnerName__',
'__Priority__',
'__NEWLINE__',
'',
'<small>__Requestors__</small>',
'<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>',
'<small>__TimeLeft__</small>'" />
grouped by <select id="PrimaryGroupBy"
name="PrimaryGroupBy">
<option value="Status"
selected="selected">Status</option>
etc...
--
Landon Stewart :: lstewart at iweb.com
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com :: +1 (888) 909-4932
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