[Rtir] RTIR - going beyond incidents, incident reports, investigations, blocks

[Alexander Talos-Zens]

Hej!

pj loh skrev 2014-07-10 05:21:

> I've been thinking about over the past few days is to create a new
> queue and associated lifecycle, say called Reports, use the

I imagine it's non-trivial to integrate one more queue in the UI.  Have
you considered to store these reports in the otherwise pretty
"unemployed" Incident Queue? Regarding the approval, another custom
field may help you or perhaps (no idea what the side effects are,
though) another state (along the lines of open -> resolved -> aproved).

Regards,

Alexander Talos-Zens

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Alexander Talos-Zens
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