[Rtir] no charts available in request tracker installed from source

Kevin Falcone falcone at bestpractical.com
Fri Oct 24 09:48:33 EDT 2014

On Fri, Oct 24, 2014 at 12:44:21PM +0000, marek.kreul at lhsystems.com wrote:
> I've uploaded a screenshot of how the broken graphics look like here:
> https://www.dropbox.com/s/1mdjrnz8xmfsrnn/2014-10-24%2014_41_03-RT%20at%20a%20glance.png?dl=0

I've never seen the graphic break like this, but it may just be how
your browser renders it.

Download your logo (right click) and save it with and without
ExternalAuth enabled.  Compare them.  If the broken image has a
leading newline then you've not upgraded RT-Authen-ExternalAuth

> and here:
> https://www.dropbox.com/s/3tfff32dwdgne03/2014-10-24%2014_41_27-Grouped%20search%20results.png?dl=0 
> I've also tried installing additional gd packages, which didn't bring any results - which is obvious, because as soon as ExternalAuth is disabled, graphing works.
> So it clearly must be correlated with the ExternalAuth package.

Based on this, which is the broken behavior I've seen caused by
RT-Authen-ExternalAuth, I'm guessing your upgrade to 0.25 didn't happen
cleanly. Did you clear your mason cache after upgrading?

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