[Rt-devel] Custom fields: types and widgets.

Todd Chapman todd at chaka.net
Thu Jan 17 12:06:46 EST 2008

What you want is very doable in RT.

On 1/17/08, Jan Grant <jan.grant at bristol.ac.uk> wrote:
> I have a bunch of custom fields. Those fields have particular types
> (dates, fixed-format text, multivalued, etc).
> What I'm interested in doing is having custom widgets for particular
> fields: both for ticket display and value entry. In the latter case I'm
> thinking about AJAX-enhanced fields that can go off and do
> autocompletion, or potentially fill in an additional set of fields once
> they have vales, and so on.
> The consequence of this is that I'm interested in marking particular
> custom fields as requiring particular widgets for (a) display, (b) data
> entry, and (c) data entry in the query interface.
> Is this currently easily doable? Would the extension to RT to permit
> this be straightforward? What I'm really asking is whether RT will let
> me construct my own UI components for custom attributes - I'm happy to
> do the behind-the-scenes plumbing to get the AJAX stuff working; I'm
> just wondering how much RT would help in putting the UI together.
> Cheers,
> jan
> --
> jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
> Tel +44 (0)117 3317661   http://ioctl.org/jan/
> Strive to live every day as though it was last Wednesday.
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