[rt-users] Trouble with make install

[Mike Stackhouse]

Recently downloaded and attempting to install Request Tracker.  Took awhile to get all of the depends installed, but finally got there...

We get the following when attempting to run the make install:

samsabsd01# make install
mkdir -p file://usr/local/rt/bin
mkdir -p file://usr/local/rt/WebRT/data
mkdir -p file://usr/local/rt/WebRT/sessiondata
mkdir -p file://usr/local/rt/etc
mkdir -p file://usr/local/rt/lib
mkdir -p file://usr/local/rt/WebRT/html
mkdir -p file://usr/local/rt/local/WebRT/html
/usr/bin/perl   tools/initdb 'mysql' '/usr/local/bin/mysql' 'localhost' '' 'sams
a' 'rt' create
Now creating a database for RT.
Enter the mysql password for samsa:
Creating mysql database rt.
DBD::mysql::db do failed: Can't create database 'rt'. (errno: 13) at /usr/local/
lib/perl5/site_perl/5.005/DBIx/DataSource/Driver.pm line 77, <STDIN> chunk 1.
Can't create database 'rt'. (errno: 13) at /usr/local/lib/perl5/site_perl/5.005/
DBIx/DataSource/Driver.pm line 77, <STDIN> chunk 1.
*** Error code 35

Stop in /home/mstackhouse/rt/rt-2-0-11.

Any thoughts as to what the problem might be?  I suppose one of the dependant modules didn't install correctly, but don't know what to do from here.

We're relative newbies to Unix - been running our Freebsd 4.2 machine for about 8 months or so.

Thanks for any assistance that anybody might have...

Mike Stackhouse
SAMSA, Inc.
Saginaw, Michigan - USA
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