[rt-users] Autorespond to Opening Tickets Via Email
Michael T. Cheshire
michael.cheshire at microarts.com.au
Thu Apr 24 01:27:38 EDT 2003
I should add that RT still opens the ticket OK.
M.
-----Original Message-----
From: Michael T. Cheshire
Sent: Thursday, 24 April 2003 2:41 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] Autorespond to Opening Tickets Via Email
Howdy,
RT would initially respond to emails sent in, I have since
changed just the text in the default reply template and now RT does not
autoreply...
All the scrips are still there and appear to be correct.
Any suggestions anyone?
--
Michael Cheshire | mob : 61 402 277 092
Senior Network Engineer | ph : 1300 738 333
Linux, NT/2K, Cisco | fax : 61 8 8332 8666
CCNA | eml : michaelc at microarts.com.au
<mailto:michaelc at microarts.com.au>
Microarts | web : http://www.microarts.com.au
<http://www.microarts.com.au/>
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