[rt-users] Auto Reply & Attachments

Salerno, Scott ssalerno at miavita.com
Tue Aug 24 18:24:33 EDT 2004

I have generic autoreply that includes the message the requestor sent to
open the ticket.  I am simply using the following: $Transaction->Content().
I've noticed when a requestor includes a text file attachment the contents
of the text file are displayed but not the user's message and when a
non-text attachment is included the following message is sent: This
transaction appears to have no content

Any advice??

Scott Salerno
Manager, Technical Services
Miavita, LLC
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