[rt-users] Web Interface Images

[Jason B.]

  After beating my head for 4 hours then responding to the list I  
finally figured out why it didn't work.

I had to add the following:

Set($WebBaseURL , "http://tickets.stabletransit.com");
Set($WebPath , "");
Set($WebURL , $WebBaseURL . $WebPath . "/");
Set($WebImagesURL , $WebURL . "NoAuth/images/");

I though the last two didn't have to be in there since it was already  
in the RT_Config.pm

The images are there and everything fine though when I press the  
logout button I recieve a box that refreshes to fast and goes to the  
following:

http://tickets.stabletransit.com/NoAuth/%3C%25$URL%25%3E

This is in the browser:

Not Found

The requested URL /NoAuth/<%$URL%> was not found on this server.



This is what appears in my logs:

[Thu Oct 27 14:51:57 2005] [error] [client 64.39.0.38] File does not  
exist: /usr/share/request-tracker3.4/html/NoAuth/<%$URL%>, referer:  
http://tickets.stabletransit.com/NoAuth/Logout.html

The  %URL% is from the Logout.html in the following lines:

  <META HTTP-EQUIV="Refresh" CONTENT="0;URL=<%$URL%>">
</HEAD>


$URL => $RT::WebPath."/"



On Oct 27, 2005, at 1:29 PM, Jason B. wrote:

> Hello Everyone.
>
> I am running RT3.4 + Apache2 + FastCGI + Debian 3.1.  I installed  
> RT from the debian package using apt-get.  It installs fine and it  
> will work great if I want to use http://domain.com/rt/ but I rather  
> just use www.domain.com without having to go to a subdirectory.  To  
> see what I mean if you go to http://tickets.stabletransit.com/  you  
> still notice that the images and other are not displayed  
> correctly.  This also happens when I try to login to rt the side  
> bar and the logout button do not work properly.
>
> Here is my current Apache 2 settings:
>
> <VirtualHost 65.61.131.243>
>         ServerName tickets.stabletransit.com
>         DocumentRoot /usr/share/request-tracker3.4/html/
>         AddDefaultCharset UTF-8
>
> # Adding the following for RT (the ticket tracker)
>          AddHandler fastcgi-script fcgi
>
> <Directory "/usr/share/request-tracker3.4/html">
>         Options FollowSymLinks ExecCGI
>         AllowOverride None
> </Directory>
>
> # Pass through requests to for noauth
>         Alias /NoAuth/ /usr/share/request-tracker3.4/html/NoAuth/
> #       Alias NoAuth/images /usr/share/request-tracker3.4/html/ 
> NoAuth/images
>         ScriptAlias / /usr/share/request-tracker3.4/libexec/ 
> mason_handler.fcgi/
> </VirtualHost>
>
> #FastCgiIpcDir /tmp
> FastCgiServer /usr/share/request-tracker3.4/libexec/ 
> mason_handler.fcgi -idle-timeout 120 -processes 4
>
>
>
> # THE WEBSERVER:
>
> Set($WebBaseURL , "http://tickets.stabletransit.com");
> Set($WebPath , "/");
>
> I am not sure why it doesn't work.  I have tried many different  
> removing the / from Webpath and it appears that it works but when I  
> press a button inside of RT it gives a blank page.  Anyone have any  
> ideas?
>
> Thanks
> -jason b.
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