[rt-users] Customizing actions in "Tabs"
Grimm, Jason
jgrimm at abaris-inc.com
Tue Jul 3 15:04:20 EDT 2007
Hello,
New to this list, looks like a lot of good information.
How would one go about customizing the GUI to perform custom actions? I
can see that I can customize Tabs to add more buttons to the standard
reply, comment, resolve etc. How would I create a customized version of
the reply/correspond action that also sets priority to 1 and sets a
custom field? I'm basically trying to create a button for sev 1 tickets
that can do several actions with one click. I tried adding code into
the button and got an error.
Thanks,
JG
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