FW: [rt-users] UnPriv User - Attachment Custom Fields

[Jeff Stark]

Reposting....
 
 
Jeff Stark, Sr Systems Administrator      
SumTotal Systems, Inc. (Nasdaq; SUMT)                       


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________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jeff
Stark
Sent: Wednesday, June 06, 2007 1:17 PM
To: rt-users
Subject: [rt-users] UnPriv User - Attachment Custom Fields


Hello,
 
We have some custom fields that are for attachments....when the un-priv
user (in self service) clicks the link, it takes them to the default
self service page.
 
Can anyone tell me what permissions I need to change to allow the user
to get to /Downloads/CustomFieldValue/dhandler?
 
I have looked at Linux file permissions and am not sure where else to
look.  I don't see anything in Apache, I am sure its something silly
that I am just not thinking of.
 
Please advise,
 
-Stark
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