[rt-users] Using different Incoming Mail Server
Richard Solid
richardsolid at gmail.com
Wed May 2 14:56:16 EDT 2007
Hello,
I need to configure my RT server to receive the emails but from another mail
server.
RT ticket gets created within the RT Interface -> RT server sends email with
new created ticket to users via its local sendmail -> Users receive email
with ticket number and the reply address -> A user replies back to the reply
address which is hosted on a different mail server -> Mail server receives
the email and forwards email to the RT server which is running sendmail ->
RT receives the reply and post the reply in the ticket and sends the reply
information to the users via email
RT Server Name and Outgoing Mail Server: rt.domain.tld 10.0.0.5
Incoming Mail server which forwards email to the RT MTA: mail.domain.tld
192.168.0.5
Any inputs?
Thanks.
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