[rt-users] SelfService post-submit display

Stephen Cochran stephen.a.cochran.lists at cahir.net
Fri Apr 11 16:24:16 EDT 2008


Running 3.6.3 on FC7

When using the self service interface to enter a ticket, after  
submission the following is shown to the user:

Ticket 11643 created in queue 'ITSupport'

But under "The Basics":

Status: Project-Id-Version: RT 3.5.x PO-Revision-Date: 2005-10-03  
13:44-0400 Last-Translator: FULL NAME Language-Team: rt-devel MIME- 
Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer- 
Encoding: 8bit

Priority: /

Queue:

Also if the user clicks on the "Full Headers" link at the bottom they  
get the following error: Couldn't load ticket ''


This a known issue?

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