[rt-users] RT380: Adding custom Status

[Alberto Villanueva]

This will help you :-)

 

http://wiki.bestpractical.com/view/CustomStatuses

 

Regards,
 

ALBERTO VILLANUEVA VAL 

Consultor

____________________________________________

Altran

ParqueEmpresarial Las Mercedes, Edificio 1 
C/ Campezo, 1. 28022 Madrid
Tel : + 34 91 744 46 00
Fax: + 34 91 415 24 57

 <http://www.altran.es> www.altran.es

 

  _____  

size=2 width="100%" align=center> 

De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] En nombre de O'Leary, Paul
Enviado el: jueves, 18 de diciembre de 2008 16:46
Para: rt-users at lists.bestpractical.com
CC: poleary1 at gmail.com
Asunto: [rt-users] RT380: Adding custom Status

 

Hello,

I am moving from 363 to 380 and in the process need to add in a custom
Status that was previously created in out 363 environment. I was not the
person who implemented the 363 version, so I am not aware of the details for
the changes. I have seen that there are a few arrays that need to be update
in RT config files, as well as seeing many new version of files under
RT_HOME/local/html.

I was wondering if there is any documentation or links that guide you
through added a custom status entry. I just don't want to hack away at it,
and miss something if there is already docs available.

 

Cheers

 

Paul

"This email is confidential. Any unauthorized use or disclosure is 
strictly prohibited."


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081218/911a38e6/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 3874 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081218/911a38e6/attachment.jpg>