[rt-users] Question about Privileged and unprivaledged user

[Forrest Blount]

When you do a search for users there's a checkbox "include disabled users in
search". If you check that, the missing user should turn up, then you just
have to apply all the rights you revoked.

Cheers,

Forrest

On Mon, Jul 14, 2008 at 3:05 PM, Richard Harold <richard.harold at maxima.co.uk>
wrote:

>  Hi Guys,
>
>
>
> I had set a user in RT as a Privileged user, but then later changed him to
> an unprivileged. I now can't see him in the list of users. I want to reverse
> this action by "let this user be granted rights" buy they just do not
> appear.
>
>
>
> The user is basically an external customer that we just need to give basic
> ability of seeing open/closed tickets via a saved search.
>
>
>
> There doesn't appear to be an option to see unprivileged users at all even
> though I am logged on as a super user.
>
>
>
> Any help would be much appreciated.
>
>
>
>
>
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