[rt-users] Ticket creation through e-mail.

[IT GUY]

This is the error I get:

May 22 17:21:06 diffgeek RT: RT thinks this message may be a bounce
(/usr/lib/perl5/vendor_perl/5.8.8/RT/Interface/Email.pm:243)#012
May 22 17:21:08 diffgeek RT: Could not record email: Message Bounced
(/usr/share/rt3/html/REST/1.0/NoAuth/mail-gateway:75)#012


On Thu, May 22, 2008 at 5:27 PM, IT GUY <itinfoguy at gmail.com> wrote:

> Dear All,
>
> Ticket creation failed through e-mail. I have allowed the following rights
> to the group in that queue:
>
> CommentOnTicket
> CreateTicket
> ReplyToTicket
> SeeQueue
> ShowTicket
> ShowTicketComments
>
> Is there anything I need to do more, or do have to enable the privileged
> group to create ticket as well.
>
> I have checked the e-mail settings as well, I don't think the problem is
> there.
>
> Regards,
> Yogesh
>
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