[rt-users] RT 3.8.1: "Tickets" interface logs you out

[Golemon, Buck]

After some work, I determined that a blank database worked fine, and
looking at the UPGRADING.mysql file, I fixed the problem with these
commands (as documented therein):
 
cd ~/packages/rt-3.8.1/
perl etc/upgrade/schema.mysql-4.0-4.1.pl rt3 root 'some_password' >
sql.queries
(you have to edit the file and replace any "BLOB CHARACTER SET blah"
with just BLOB)
cat sql.queries  | mysql  -D rt3
 

--Buck

	-----Original Message-----
	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Golemon,
Buck
	Sent: Thursday, September 11, 2008 10:30 AM
	To: Trenton Taylor; rt-users at bestpractical.com
	Subject: Re: [rt-users] RT 3.8.1: "Tickets" interface logs you
out
	
	
	So you think it's in regard to upgrading? 
	I'll try with a fresh database and let you know how it goes.
	 

	--Buck

		-----Original Message-----  
		From: Trenton Taylor [mailto:trentt at ssi-invest.com] 
		Sent: Thursday, September 11, 2008 10:26 AM
		To: Golemon, Buck
		Subject: RE: [rt-users] RT 3.8.1: "Tickets" interface
logs you out
		
		

		A bunch of us have the issue but it's being ignored on
the lists ...

		 

		I think jesse considers it our problem for not upgrading
correctly.

		 

		I upgraded from rt 3.6.6 to 3.8.0 and ran the upgrade
script at the end of the install ... no errors and no "log out" issues
in the interface

		I then upgraded from 3.8.0 to 3.8.1 and ran the upgrade
script that was mentioned at the end of the install ... no errors but am
logged out on some web clicks.

		 

		I went back to 3.8.0 and don't have any problems now ...

		 

		Did you follow the UPGRADING.mysql document? I got
errors when trying it.

		 

		Nobody has responded to me on the list ..

		 

		
________________________________


		From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Golemon,
Buck
		Sent: Thursday, September 11, 2008 9:17 AM
		To: rt-users at bestpractical.com
		Subject: [rt-users] RT 3.8.1: "Tickets" interface logs
you out

		 

		After installing a new version of RT, I've noticed that
whenever I click "Tickets" or interact with the query builder such that
it reloads the page, it logs me out. I still remembers it's state after
I log back in, but this is extremely annoying.

		 

		Has anyone else had this problem?

		 

		 

		Please let me know if there's any other information you
need.

		--Buck

		 


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