[rt-users] RT interface for non-privileged users

[Torsten Brumm]

Hi RT,i'm not sure, so far i know not.

Pls. add all the time also the rt users llist.

torsten

2009/7/23 testwreq wreq <testwreq at gmail.com>

> Hello Torsten,
>
> Is there a way the unprivileged users can view tickets without logging in?
>
> Rgds,
> rt
>
> On Thu, Jul 23, 2009 at 2:20 AM, Torsten Brumm <
> torsten.brumm at googlemail.com> wrote:
>
>> For unprivileged users rt has a selfservice interface where unprivileged
>> user will be redirected to after login. to create a login (password) for
>> this users, have a look into the wiki and search for autogenerated password
>> or similar, which you can add to the autoreply template. this will sent to
>> each new user the password.
>>
>> for all already created users you can use the Password Reset RTx from BPS
>> SVN (cant remember the correct name)
>>
>> Torsten
>>
>> 2009/7/22 testwreq wreq <testwreq at gmail.com>
>>
>>>   Hello RT experts:
>>>
>>> I want to allow our non-privileged users to be able to view their tickets
>>> using RT web interface. They do not have a password to the system. What
>>> changes should be made to accomplish this?
>>>
>>> We have new 3.8.4 setup on mysql db. Still trying to figure out a lot of
>>> things.
>>>
>>> Thanks,
>>> rq
>>>
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>>
>>
>>
>> --
>> MFG
>>
>> Torsten Brumm
>>
>> http://www.brumm.me
>> http://www.elektrofeld.de
>>
>
>


-- 
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de
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