[rt-users] winmail.dat help RT 3.8.7

Juan Mas juan.mas at gmail.com
Fri Jun 4 10:57:52 EDT 2010

We're having this issue where some e-mails coming into the helpdesk are not
including their original attachments.  Instead the ticket is including a
winmail.dat file.

I found this thread sent to the list which suggests some options, but I
wanted to know if anyone has come up with any sort of walkthrough on how to
implement them.  Specifically, using a perl TNEF module to covert them
before they go into the RT system?


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