[rt-users] RT::Authen::ExternalAuth and privileged users

Kevin Gagel gagel at cnc.bc.ca
Mon Jun 28 17:27:18 EDT 2010


Look into:

It's one or both that you need. These are my settings and my users are 
auto created for me.

Kevin W. Gagel
Network Administrator
College of New Caledonia
My Blog:
My Shared Files:

On Monday 28/06/2010 at 2:24 pm, Peter Andersen  wrote:
>  I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to 
> the point where it allows me to authenticate and access the Self 
> Service page but I am stuck getting with all users being unprivileged. 
>  Users I create inside RT can be privileged but none of the external 
> users are privileged nor can I add them to groups.
>  I see references to autocreate users but am unable to get any 
> creation to happen with ExternalAuth.  Do I need to use 
> RT::Extension::LDAPImport to create user accounts before I can move 
> forward?  What options do I need to look into for auto creating users? 
>  Can I set all my external users to privileged (not the best idea)?
>  RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1 
> threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD.  
> I am not attached to 3.8.6 so replacing with 3.8.8 is an option.

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