[rt-users] Update Ticket Subject on Comment/Reply

[Andrew Best]

Morning all,

Is it possible to change/update the subject on a ticket when a user comments
or replies?

At the moment the staff need to go into the ticket basics and update the
subject manually. It would save them time if they could change/fix the
subject of a ticket when they are commenting or replying to it.

cheers
Andrew

-- 
Never be afraid to try something new. Remember, amateurs built the ark, and
professionals built the Titanic.
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