[rt-users] New ticket and attachment problem

[Kenneth Crocker]

Patrick,

Is the "RT-Attach-Message: yes" command in the template?

Kenn
LBNL

On Sun, Apr 24, 2011 at 11:13 PM, Patrick Fish <pofish at ucdavis.edu> wrote:

>  Hello,
>
>
>
> We’re using 3.8.10 and I’m trying to troubleshoot a problem that occurs
> when we create a new ticket within RT. Everything appears fine within RT,
> but it seems like RT only sends out the “AutoReply” scrip and doesn’t send
> an actual email that contains the attachment to the requestor we specify in
> RT.
>
>
>
> Can this behavior be changed?
>
>
>
> Thanks,
>
> Patrick
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110425/cf6160fb/attachment.htm>