[rt-users] Scrip ordering

[Ruslan Zakirov]

Change condition for autoreply to custom. You need something close to "on
create and all required fields are set or on field change and all other
fields are set."

Regards, Ruslan. From phone.
16.02.2011 13:50 пользователь "Bernard McCormack" <bmccormack at nextjump.com>
написал:
> I am extracting custom values from emails using
> RT-Extension-ExtractCustomFieldValues and I want to use the value in the
> next step to decide the format of the email sent to the users.
>
> The transactions according to the logs are both firing in the correct
> order in Transaction Create
>
> I am accessing the cf using:
>
> $Ticket->FirstCustomFieldValue('Priority')
>
> This works on another transaction but when chained together it doesn't
> have the value set.
>
> Any help would be appreciated.
>
>
>
>
>
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