[rt-users] Scrip ordering

[Kenneth Crocker]

Bernard,

We have some notifications that use templates that display CF info that is
being modified during the transaction. So, if the notification is just
displaying "Ticket" metadata that isn't being modified by any other scrip,
we use TransCreate. Otherwise, we use TransBatch for all other scrips and
name them so that they execute in the desired order.

Hope this helps.

Kenn
LBNL

On Wed, Feb 16, 2011 at 8:04 PM, Bernard McCormack
<bmccormack at nextjump.com>wrote:

> I tried transaction create with the descriptions set to define the order, I
> tried transaction batch and I tried the read on transaction create  and then
> the displaying of the value in the transaction batch. The value is getting
> set but it appears unset during the execution chain.
>
>
>
> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Kenneth Crocker
> *Sent:* Wednesday, February 16, 2011 12:18 PM
> *To:* rt-users at lists.bestpractical.com
> *Subject:* Re: [rt-users] Scrip ordering
>
>
>
> Bernard,
>
> Are you using "TransactionBatch"?
>
> Kenn
> LBNL
>
> On Wed, Feb 16, 2011 at 2:49 AM, Bernard McCormack <
> bmccormack at nextjump.com> wrote:
>
> I am extracting custom values from emails using
> RT-Extension-ExtractCustomFieldValues and I want to use the value in the
> next step to decide the format of the email sent to the users.
>
> The transactions according to the logs are both firing in the correct order
> in Transaction Create
>
> I am accessing the cf using:
>
> $Ticket->FirstCustomFieldValue('Priority')
>
> This works on another transaction but when chained together it doesn’t have
> the value set.
>
> Any help would be appreciated.
>
>
>
>
>
>
>
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