[rt-users] dashboard my reminders error after upgrade to RT 4

[Jon Tollerton]

 From my digging, it looks like reminders are actually implemented as 
separate tickets, but they don't really show up unless you go looking 
for them.  I opened the tickets numbers that the dashboard was 
complaining about and resolved them, which seemed to correct the 
problem.  Any potential issues that this may raise?

On 5/20/11 12:54 PM, Jon Tollerton wrote:
> After upgrading to RT 4 from 3.8.10, I'm seeing several errors in the 
> dashboard reminders section in the form "Couldn't find Ticket for 
> reminder N. Please contact administrator."  Oddly enough, it displays 
> on all users' dashboards.  This seems to only affect two or three 
> really old entries as we really don't use the reminder functionality.  
> It's certainly possible that some data was corrupted by my mucking 
> about in the database or by using RT-Shredder incorrectly before it 
> was merged into the mainline, but I'm not sure where to start looking.
>
> Thanks,
> -Jon
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