[rt-users] Costum Condition AdminCC Notification

[Kenneth Crocker]

Christian,

Just any client or only when the client is an AdminCc AND the Owner?

Kenn
LBNL

On Fri, Sep 9, 2011 at 2:08 AM, Christian Bauer <sales at rise-against.eu>wrote:

> Hello there.****
>
> ** **
>
> Maybe you can help me with this issue.****
>
> I want RT only to send AdminCC Notifications on ticket create if the client
> is not equal to the owner.****
>
> ** **
>
> I need it because, if an admin creates a ticket on his own behalf, the
> other admins should not be  notified.****
>
> ** **
>
> Thank you in advance****
>
> ** **
>
> Cheers****
>
> Chris****
>
> ** **
>
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