[rt-users] relations between reminder and ticket

[Asanka Gunasekera]

Hi I am getting this messages "Couldn't find Ticket for reminder 2189. Please contact administrator." though I am running this cleanup scripts, can some one tell me what is going on

This is not for all the reminders that I see this message, once in a while this would appear and I need to clean them up from the backend

Thanks and regards


________________________________
 From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
To: "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com> 
Sent: Monday, 8 October 2012, 22:42
Subject: Re: [rt-users] relations between reminder and ticket
 

any one have came across this :(






________________________________
 From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
To: "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com> 
Sent: Tuesday, 25 September 2012, 13:06
Subject: Re: [rt-users] relations between reminder and ticket
 

Hi I am trying find why this is hapening "Couldn't find Ticket for reminder 2087. Please contact administrator." since I have put the cleanup scripts and they workes when I do testing. But once in a while I get this error on the dash board. What I do is log in to the DB and make it resolved

I have been going through the DB and unable to find the relation between the ticks and treminders

Thanks and Best Regards



________________________________
 From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
To: "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com> 
Sent: Thursday, 20 September 2012, 14:14
Subject: [rt-users] relations between reminder and ticket
 

Hi anyone can tell me where RT keeps the relationship between a ticket and a reminder

Thanks and Regards


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